Privacy Policy

PCM Integrations Privacy Policy

Last Updated: March 13, 2025

Welcome to PCM Integrations (“PCM Integrations” “we” or “us”) and our Privacy Policy (“Privacy Policy”). This Privacy
Policy is important and affects your legal rights, so please read carefully.

1. Acceptance of Privacy Policy

By accessing or using pcmintegrations.com and various related websites and services
(collectively, the “PCM Integrations Services”), you agree to be bound by this Privacy Policy and all of the terms
incorporated herein by reference. By using the PCM Integrations Services and/or submitting or collecting any personal
data via the PCM Integrations Services, you accept and expressly consent and agree to our practices surrounding the
collection, use, and sharing of your personal information in accordance with this Privacy Policy. IF YOU DO NOT
CONSENT AND AGREE WITH THE TERMS OF THIS PRIVACY POLICY, YOU CANNOT, AND WE DO NOT AUTHORIZE YOU TO, ACCESS, BROWSE, OR USE THE PCM Integrations SERVICES.

Our processing of personal information, such as your name, address, e-mail address, or telephone number, will be
undertaken consistent with the requirements of applicable privacy laws, including, but not limited to, the California
Consumer Privacy Act, the California Privacy Rights Act, the Virginia Consumer Data Protection Act of 2021, the
Colorado Privacy Act of 2021, and the Utah Consumer Privacy Act of 2022, the Connecticut Data Privacy Act of 2022, the
Texas Data Privacy and Security Act, the Oregon Consumer Privacy Act, the Montana Consumer Data Privacy Act, the
Tennessee Information Protection Act of 2023, the Iowa Consumer Data Protection Act of 2023, the Delaware Personal
Data Privacy Act of 2023, the Nebraska Data Privacy Act of 2024, the New Hampshire Privacy Act of 2024, and the New
Jersey Data Privacy Act of 2024, the EU General Data Protection Regulation, the UK General Data Protection Regulation,
and the Canadian Personal Information Protection and Electronic Documents Act.

2. Information We Collect

2.1 Personal Information We Collect Directly from You

We receive personal information as described to you at the point of collection, pursuant to your consent, and/or when
you voluntarily provide us with personal information, including:

1. individual information (such as your e-mail address and phone number);
2. company information (such as your company’s address if utilized for an order); and
3. other identifying information that you voluntarily choose to provide to us, including without limitation unique
   identifiers such as passwords, and personal information in messages you send to us.

We may also collect additional information, which may be personal information, as otherwise described to you at the
point of collection or pursuant to your consent.

2.2 Information We Automatically Collect When You Use Our Site

In order to access and use certain areas or features of the PCM Integrations Services, you consent to our collection and
use of certain information about your use of the PCM Integrations Services through the use of tracking technologies or by
other passive means, including when you receive, open, engage, forward, and/or click through the Services. Your
consent to our access and use of this “passively collected” information includes, but is not limited to, the domain
name of the website that allowed you to navigate to the PCM Integrations Services, search engines used, the internet
protocol (IP) address used, the length of time spent on the PCM Integrations Services, the pages you looked at on the
PCM Integrations Services, other webpages you visited before and after visiting the PCM Integrations Services, the type of
device and/or internet browser you have, the frequency of your visits to the PCM Integrations Services, and other
relevant statistics (collectively “Traffic Data”).

3. How We Collect Information

We collect information (including personal information and Traffic Data) when you use and interact with the
PCM Integrations Services, and in some cases from third party sources. Such means of collection include:

• When you access, use, or contact us through the PCM Integrations Services.
• When you voluntarily provide information through the PCM Integrations Services.
• If you use a location-enabled browser, we may receive information about your location and device.
• Through Cookies, Web Beacons, analytics services, and other tracking technologies (collectively, “Tracking
  Tools”).

4. Tracking Tools, Behavioral Advertising, and Opt Out Options

4.1 Tracking Tools

We may use tools outlined below in order to provide the PCM Integrations Services, advertise to, and better understand
users.

• Cookies: “Cookies” are small computer files transferred to your device that contain
  information
  such as user ID, user preferences, lists of pages visited and activities conducted while using the PCM Integrations
  Services. We use Cookies to: (i) improve and tailor the PCM Integrations Services, (ii) customize advertisements, (iii)
  measure performance, (iv) store authentication so re-entering credentials is not required, (v) customize user
  experiences, and for (vi) analytics and fraud prevention. For more information on Cookies, including how to control
  your Cookie settings and preferences, visit http://www.allaboutCookies.org. You can also manage Cookies in your web
  browser (for example, Edge, Explorer, Chrome, Safari). If you choose to change your settings, you may find that
  certain functions or features of the PCM Integrations Services will not work as intended. The following details the
  types of Cookies we use and why we use them:
• Absolutely Necessary Cookies. These Cookies are essential to enable you to move around a website and use
  its
  features. Without these Cookies, services you have asked for, like adding items to an online order, cannot be
  provided.
• Performance Cookies. These Cookies collect information about how you use the PCM Integrations Services.
  Information collected includes, the Internet browsers and operating systems used, the domain name of the website
  previously visited, the number of visits, average duration of visit, and pages viewed. These Cookies do not
  collect information that personally identifies you and only collect aggregated and anonymous information.
  Performance Cookies are used to improve the user-friendliness of a website and enhance your experience.
• Functionality Cookies. These Cookies allow the PCM Integrations Services to remember choices you make (such
  as your username, language preference, or the area or region you are in) and provide enhanced, more personal
  features. These Cookies can also be used to remember changes you have made to text size, fonts, and other
  customizable parts of the PCM Integrations Services. The information these Cookies collect may be anonymized, and
  they cannot track your browsing activity on other websites.
• Web Beacons: “Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files
  embedded in a web page or email that may be used to collect information about the use of the PCM Integrations Services.
  The information collected by Web Beacons allows us to analyze how many people are using the PCM Integrations Services,
  using selected publishers’ websites, or opening emails, and for what purpose.
• Web Service Analytics: We may use third-party analytics services in connection with the
  PCM Integrations Services, including, for example, to register mouse clicks, mouse movements, scrolling activity and
  text typed into the PCM Integrations Services. We use the information collected from these services to help make the
  PCM Integrations Services easier to use and as otherwise set forth in Section 5 (How We Use Your Information). These
  analytics services generally do not collect personal information unless you voluntarily provide it.
• Mobile Device Identifiers: As with other Tracking Tools, mobile device identifiers help
  PCM Integrations learn more about our users’ demographics and Internet behaviors in order to personalize and improve
  the PCM Integrations Services. Mobile device identifiers are data stored on mobile devices that may track activities
  occurring on and through it, as well as the applications installed on it. Mobile device identifiers enable
  collection of personal information (such as media access control, address, and location) and Traffic Data.

4.2 Behavioral Advertising

We may use a type of advertising commonly known as interest-based or online behavioral advertising. This means that
some of our partners use Tracking Tools to collect information about a user’s online activities to display
PCM Integrations ads to the user based on the user’s interests (“Behavioral Advertising”). Our partners may include
third-party advertisers and other third-party service providers, and such partners may collect information when you
use the PCM Integrations Services, such as IP address, mobile device ID, operating system, and demographic information.
These Tracking Tools help PCM Integrations learn more about our users’ demographics and Internet behaviors.

4.3 Options for Opting out of Cookies and Mobile Device Identifiers

If we process Cookies based on your consent (as indicated at the time of collection of such data), you have the right
to withdraw your consent at any point in time by contacting us at privacy@PCM Integrations.com. Please note, if you
exercise this right, you may have to provide your consent on a case-by-case basis to enable you to utilize some or all
of the PCM Integrations Services.

You may be able to reject Cookies and/or mobile device identifiers by activating the appropriate setting on your
browser or device. Although you are not required to accept PCM Integrations’s Cookies or mobile device identifiers, if
you block or reject them, you may not have access to all features available through the PCM Integrations Services.

• You may opt out of receiving certain Cookies by visiting the Network Advertising Initiative (NAI) opt out page or
  the Digital Advertising Alliance (DAA) opt out page, or by
  installing the DAA’s AppChoices app (for iOS; for Android) on your mobile device.
  When you use these
  opt-out features, an “opt-out” Cookie will be placed on your device indicating that you do not want to receive
  interest-based advertising from NAI or DAA member companies. If you delete Cookies on your device, you may need to
  opt out again. For information about how to opt out of interest-based advertising on mobile devices, please visit https://thenai.org/opt-out/mobile-opt-out/.
  You will need to opt out of each browser and device for which you desire to apply these opt-out features.
• Even after opting out of Behavioral Advertising, you may still see PCM Integrations advertisements that are not
  interest-based (i.e., not targeted toward you). Also, opting out does not mean that PCM Integrations is no longer using
  Tracking Tools. PCM Integrations still may collect information about your use of the PCM Integrations Services even after
  you have opted out of Behavioral Advertising and may still serve advertisements to you via the PCM Integrations
  Services based on information it collects through the PCM Integrations Services.

This Privacy Policy does not cover the use of Cookies and other Tracking Tools by any third parties, and we are not
responsible for the privacy practices of any third party. Please be aware that some third-party Cookies can continue
to track your activities online even after you have left the PCM Integrations Services.

4.4 “Do Not Track” (DNT) and Universal Opt-Out Preference Signals

Some web browsers (including Safari, Internet Explorer, Firefox, and Chrome) incorporate a “Do Not Track” (DNT) or
similar feature that signals to web services that a visitor does not want to have their online activity and behavior
tracked. If a web service operator elects to respond to a particular DNT signal, the web service operator may refrain
from collecting certain personal information about the browser’s user. Not all browsers offer a DNT option and there
is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many web service operators,
including PCM Integrations, do not proactively respond to DNT signals. For more information about DNT signals, visit http://allaboutdnt.com.

New standards are being developed for a Universal Opt-Out Mechanism, such as the Global Privacy Control (GPC), which
allow users with GPC-enabled browsers and devices to send a signal that will communicate the user’s request to opt-out
of sales of their personal information and to opt-out of certain sharing of their personal information. The CPRA and
other laws allow for the acceptance of Opt-Out Preference Signals such as the GPC, as an option for users to transmit
an Opt-Out of selling/sharing personal information. If we detect and recognize such a signal from your device or
browser, we will honor it.

5. How We Use Your Information

We do not engage in automated decision making. We may use information (including information that has been
de-identified and/or aggregated) to better understand who uses the PCM Integrations Services and how we can deliver a
better user experience. We use information, including personal information, to provide the PCM Integrations Services and
to help improve the PCM Integrations Services, to develop new services, and to advertise our services. Specifically, such
use may include:

• Providing you with the products, services, and information you request.
• Corresponding with you.
• Providing, maintaining, improving, administering, or expanding the PCM Integrations Services, performing business
  analyses, and for other internal purposes.
• Combining information received from third parties with information that we have from or about you and using the
  combined information for any of the purposes described in this Privacy Policy.
• Showing you advertisements, including interest-based or online behavioral advertising.
• Fulfilling our legal obligations, such as preventing, detecting, and investigating security incidents, fraud, and
  potentially illegal or prohibited activities.
• Enforcing our Privacy Policy and other agreements.

By providing your e-mail and/or phone number and checking a box, clicking the “complete” button, or some other
affirmative act, you are consenting to receive e-mails and/or calls and text messages, including live, prerecorded,
and/or automated calls and messages, to that email or phone number. After signing up, you will receive a confirmation
e-mail or text message from PCM Integrations on your mobile number. This agreement is not entered into as a term or
requirement of any purchase or promotion. Normal message and data rates may apply. Message frequency may vary. Neither
we nor the participating carriers guarantee that messages will be delivered. We may discontinue these programs at any
time without notice.

6. How We Share Your Information

In certain circumstances, and in order to perform the PCM Integrations Services, we may share certain information about
you as described in this section:

• We do not sell your personal information to third parties.
• We may share your personal information with our partners to customize or display our advertising.
• We may share your personal information and/or Traffic Data with our partners who perform operational services for
  us (such as hosting, billing, fulfillment, data storage, security, insurance verification, web service analytics, or
  ad serving).
• We may share your personal information and/or Traffic Data with our partners to analyze device activities and
  generate targeted advertisements.
• We may transfer your personal information to another company in connection with a proposed merger, sale,
  acquisition or other change of ownership or control by or of PCM Integrations (whether in whole or in part). We will
  make reasonable efforts to notify you before your information becomes subject to different privacy practices.
• We also may need to disclose your personal information or any other information we collect about you if we
  determine in good faith that such disclosure is needed to: (1) comply with or fulfill our obligations under
  applicable law; (2) protect the rights, property or safety of you, PCM Integrations or another party; (3) enforce this
  Privacy Policy or other agreements with you; or (4) respond to claims that any posting or other content violates
  third-party rights.

7. Collection and Use of Sensitive Information

We have collected the following categories of sensitive personal information from consumers within the last twelve
months:

• Complete account credentials

We do not use or disclose sensitive personal information for purposes other than those specified in the CCPA/CPRA.

8. Storage and Security of Information

Any information you send to us electronically, while using the PCM Integrations Services or otherwise interacting with
us, may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate
sensitive or confidential information to us. Please be aware, despite our best efforts, no security measures are
perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send us through any means is
transmitted at your own risk.

9. Your Choices

9.1 Information You Provide

You can choose whether or not to provide personal information through the PCM Integrations Services. We will not
discriminate against you for exercising any of your rights relating to your personal information and will not (i) deny
you goods or services, (ii) provide you with a different level or quality of services, or (iii) charge you different
prices for services for doing so.

9.2 California Privacy Rights

In the preceding 12 months, we collected and disclosed for a business purpose the following categories of personal
information about California consumers:

Purposes for Collection, Use, and Sharing. We use and disclose the personal information we collect
for our commercial purposes, as further described in this Privacy Policy, including for our business purposes with our
partners and service providers as follows:

• Legal compliance and auditing related to our
  interactions with you.
• Detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and
  exercising our related rights.
• Performing and improving out services (by us or our service provider(s)).
• Internal operations.
• Other one-time or short-term uses.

Your Rights. If you are a California resident you may have the following rights under the CCPA/CPRA
in relation to personal information we have collected about you, to the extent required by the CCPA/CPRA and subject
to verification:

Right to Know/Access: You have the right to request certain information about our collection and use of
personal information about you as described below:

• The specific pieces of your personal information collected.
• The categories of your personal information collected.
• The categories of sources from whom your personal information is collected.
• The purpose for collecting your personal information.
• The categories of third parties with whom we have shared your personal information.

Right to Delete: You have the right to request that we delete certain personal information we have about you.

Freedom from Discrimination: You have the right to be free from unlawful discrimination for exercising any of
your privacy rights.

Right to Correct: You have the right to request that we correct inaccurate personal information regarding the
information you provide us.

Right to Restrict the Use of Sensitive Personal Information: You have the right to restrict the use of
your sensitive personal information.

Right to Access Information on Automated Decision-Making: You have the right to access information collected
through automated decision-making. Additionally, you can opt-out of our use of automated decision-making related to
your personal information.

To make a request in relation to the above rights, please contact us using the information in Section 14 below. To
fulfil your request, we will need to verify your identity. Only you or someone legally authorized to act on your
behalf may make a request related to your personal information. To designate an authorized agent, the authorized agent
must provide sufficient information that allows us to reasonably verify that you authorize them to act on your behalf.

9.3 Canada, European Union and United Kingdom Privacy Rights

If our processing of your personal information is subject to GDPR, UK GDPR, and/or PIPEDA, and unless subject to an
exemption, you may have the following rights with respect to your personal information:

Right of Access: You have the right to view and request copies of your personal information.

Right to Rectification: You have the right to request that your inaccurate or outdated personal information be
updated or corrected.

Right to be Forgotten/Right to Erasure: You have the right to request your personal data be deleted, upon
providing verification to us.

Right to Restrict Processing: You have the right to request the restriction or suppression of our processing of
your personal information.

Right to be Informed: You have the right to be informed about the collection and use of your personal
information.

Right to Data Portability: You have the right to ask for your personal information to be transferred to you or
to another controller.

Right to Withdraw Consent: You have the right to withdraw previously given consent to process your personal
information.

Right to Object: You have the right to object to the processing of your personal information.

Right to Object to Automated Processing: You have the right to object to decisions being made with your
personal information solely based on automated decision making or profiling.

We will need to verify your identity to process any requests described in this Section and may deny your request if we
are unable to verify your identity. Government or other identification may be required.

If you are a resident of the European Economic Area (“EEA”), when we process your personal information, we will
only do so in the following situations:

• We need to use your information to perform our responsibilities under our agreement with you.
• We have a legitimate interest in processing your personal information. For example, we may process your personal
  information to send you marketing communications, to communicate with you about the PCM Integrations Services, and to
  provide and improve the PCM Integrations Services.
• We have your consent to do so.

If your personal data is subject to GDPR or UK GDPR, we will transfer personal data from the EEA to a location outside
the EEA only when there has been a documented adequacy determination, or where we have confirmed adequate privacy
protections. If your personal data is subject to PIPEDA, we will transfer personal data from Canada to locations
outside Canada only where we have confirmed adequate privacy protections. If we transfer personal data to a third
party acting as our agent, we will also obligate the third party to have adequate privacy protections in place.

10. How Long We Retain Your Information

We retain personal information about you for as long as necessary to provide you the PCM Integrations Services. In some
cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, or as
otherwise permitted by applicable law. Afterwards, we retain some information in a de-identified and/or aggregated
form but not in a way that would identify you personally.

11. Information Provided on Behalf of Children and Others

The PCM Integrations Services are not intended for use by children. Individuals under the age of 18 may not use the
PCM Integrations Services. PCM Integrations does not knowingly collect any information from children. If you are under 18,
do not attempt to register for the PCM Integrations Services or send us any personal information. By accessing, using
and/or submitting information through the PCM Integrations Services, you represent that you are not younger than 18 and
that you have authority to do so. If you are a parent or legal guardian of a minor child, you may, in compliance with
this Privacy Policy, use the PCM Integrations Services on behalf of such minor child. Information you provide through the
PCM Integrations Services on behalf of a minor child will be treated as personal information as provided herein. If you
use the PCM Integrations Services on behalf of another person, regardless of age, you represent and warrant that you have
authority to do so.

12. Third Party Web Services

The PCM Integrations Services may contain links or content from third party websites. A link or content from a
third-party website does not mean we endorse that website, the accuracy of information presented, or the persons or
entities associated with that website. If you visit a third-party website, you are subject to the privacy policy of
the applicable third party and we are not responsible for the policies and/or practices of any third party. We
encourage you to ask questions before you disclose your information to others.

13. Updates and Changes to Privacy Policy

The effective date of this Privacy Policy is set forth at the top of this webpage. We will notify you of any material
change by posting notice on this webpage. Your continued use of the PCM Integrations Services after the effective date of
any amendment to this Privacy Policy constitutes your acceptance of the amended Privacy Policy. We encourage you to
periodically review this page for the latest information on our privacy practices. Any amended Privacy Policy
supersedes all previous versions. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE PCM INTEGRATIONS SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES.

14. Contact Us

The data controller for the purposes of GDPR, UK GDPR, PIPEDA or other data protection laws is PCM Integrations. If you
have any questions about this Privacy Policy, please contact us at privacy@pcmintegrations.com or at:

PCM Integrations
Attn:  Legal
2145 Sunnydale Blvd.
Building 102
Clearwater, FL 33765
USA
1-800-628-1804